Master view · structure, handoffs, and operating detail
Start with the complete customer journey. Select any lifecycle station or cross-system rail to see its purpose, owner, inputs, outputs, fields, boundaries, and unresolved decisions.
Both belong in the manual. They are intentionally not presented as the same operating state.
Live now: public site, inbound role-play demo, manual Google Voice summary and follow-up, and Stripe checkout. Customer-one forwarding is not yet proven.
Designed next: callback form, automated result text, one-touch identity, public-data enrichment, configuration preview, $199 Annual Plan paid today, forwarding test, and lifecycle automation.
Use the customer screen to feel the flow. Use the build notes to fill the next hole.
SetupHere is the job summary Night Answer would send you after the call.
Eight proposed stations move the prospect from a physical mailer to a working night line.
Use the map or manual index to change this operating view.
03 · Momentum
Prevent the value moment from ending without a place to continue.
| Field or record | Source | How it is used |
|---|---|---|
setup_token_id | Night Answer backend | Securely resume the same funnel state |
text_permission | Page request or in-call yes | Authorize delivery of the requested result |
message_status | Twilio callback | Detect failed or delivered bridge text |
funnel_state | Lifecycle events | Suppress or personalize the one reminder |
Current pilot tools and proposed automation remain visibly separated.
Cloudflare-hosted Night Answer site with the current Stripe annual checkout and billing portal.
Vapi inbound demo at 813-412-5354. Manual follow-up from Google Voice at 813-324-5250.
Next.js/React for the callback and setup funnel. One-touch identity provider remains open.
Vapi for calls. A Twilio-owned number and Messaging API for callbacks, portability, and result texts.
Google Places, an official-site reader, and a low-cost LLM feeding a versioned business record.
Stripe events become the source of billing and entitlement state inside the customer journey.
Postgres-class system of record for identity, demos, configurations, calls, and lifecycle events.
Server-side orchestration for callbacks, enrichment, reminders, provisioning, retries, and breakpoint analytics.
These statements remain visibly separated so a working draft cannot silently become an approved operating decision.
$199 paid today. The first seven days are free. The buying screen states the offer without defending it; entitlement arithmetic remains internal.
Mailer QR to callback page, immediate proof, resumable text link, and minimal confirmation before payment.
Exact result copy, identity vendor, match confidence, production voices, forwarding recovery, and operating escalation.
Primary documentation behind the current system recommendations.
Verified pilot truth, current offer, operating tools, and deferred automation.
Official lamp identity, Midnight/Porchlight/Linen palette, Manrope typography, and usage rules.
Personalizing a call without creating a new demo assistant.
Turning call artifacts into a controlled result schema.
Owning the demo number while using it with Vapi.
Sending the result link and tracking message delivery.
Retrieving business identity, phone, website, hours, and time zone.
Ask only what is needed and carry known answers forward.
